Frequently Asked Questions
- How do I bill for travel?
- How to Add a new Provider or Admin
- How to Bill for your Clients
- How to create appointments for your client on CMS Premium
- How to Grant and remove access to a client for a secondary provider
- How to Run a Report on DNAs used
- I have a new provider and our deduction is 10% - how do I do this in CMS?
- I have entered the wrong payment date for the providers – how do I correct this?
- I have missed line item/s when matching/synching and/or matched the wrong billable.
- Key ACC Contacts for Providers & Suppliers
- Manually matching a Billable on a reference/remittance payment
- Mileage, Expenses, and GST
- My new provider's billing has been declined by ACC with the message - PI-Valid provider id is mandatory for this service code
- My new provider's billing has been declined by ACC with the message - OTH: Provider not registered to provide this service
- My Provider cannot bill for travel time - why not?
- My provider has just advised me that they are now GST registered and one or more pay rounds are affected.
- My provider is billing against the wrong service codes on a shared purchase order - how can I prevent this?
- Non Payment Flowchart - Troubleshooting when a billable appears unpaid.
- Pathways for returning kiritaki
- Remittance download: ACC Payments